• First, if you are thinking you have your user name and password correct but it is still not working, please refresh your browser. If this does not work move on to the next step.

  • Select Forgot your username/password?

enter image description here

This will bring you to a screen where you enter either your username or email that is connected to your account.

enter image description here

  • You will receive an email that contains your password.
  • If you do not receive an email, then the username or email entered was not registered with us. You would then need to reach out to the support team.